We warrant the Metalform products against defects in materials and workmanship. The term of this warranty is one year from date of purchase.
This is a parts only warranty. You are responsible for disassembling the defective part and reassembling the new part. We shall not be responsible or liable for the cost of field labour or other charges incurred by you in removing and/or reassembling any part.
This warranty is void in circumstances where: (a) The Metalform product has been misused, abused, neglected or damaged; (b) The Metalform product has been improperly assembled, repaired, serviced or maintained; (c) The Metalform product has been modified; (d) The Metalform product has been connected to other equipment with which it is not compatible; or (e) The Metalform product has been used for purposes other than for which it was designed.
To make a warranty claim, contact us at the address below. Describe the problem to us. We will tell you what to do next.
If we need to inspect, test or repair the part that is the subject of your claim, it is your responsibility to ship the part to us at your cost. If we accept your warranty claim, we shall either repair or replace the defective part in our discretion. We shall then ship the part back to you at our cost.
If the Metalform product is off-warranty or otherwise not subject to a valid warranty claim, we will repair or replace the Metalform product, or part thereof, at your cost.
Our sole responsibility is to repair or replace a part that is subject to a valid warranty claim. Under no circumstance will we be liable for direct, indirect, incidental, special or consequential costs or damages to the maximum extent permitted by law. The foregoing disclaimer extends to damages for personal injury, damages to other equipment, other property damage, whether suffered by you or by a third party. We accept no liability resulting from your failure to heed the assembly, use, maintenance and safety instructions in our Owner’s Guide & User Manual.
This is an express warranty. We disclaim any other express or implied warranties, including warranties of merchant-ability or fitness for purpose, to the maximum extent permitted by law. Some jurisdictions do not allow limitations or disclaimers of implied or statutory warranties. Some jurisdictions do not allow disclaimers or exclusions of consequential or incidental damages. Therefore, the above disclaimers, limitations and exclusions may not apply in all jurisdictions in which we sell the Metalform products.
This warranty gives you specific legal rights. You may have other rights or remedies pursuant to the laws in your territory. Nothing in this limited warranty should be construed as limiting or restricting any other statutory right or remedy that is available to you, except for such limitations or restrictions herein as may be allowed by the law of the territory.
The engine on a Metalform product comes with its own manufacturer’s warranty as detailed below. See the manufacturers site for more details.
Tow and Mow
Briggs and Stratton 850 Series- 2 year Worldwide Warranty for Domestic Use. 90 day Worldwide Warranty for Commercial Use
Tow and Collect (1500 Pro Only)
Kohler CH270 Kohler Engine – 3 year Worldwide Warranty